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Customer Service

Treat employees like customers in the workplace.


Topeka Public Schools

Tiffany Anderson, superintendent of Topeka Public Schools (Topeka, KS), maintains a practice of reaching out to the district's 3,000 teachers and staff monthly to inquire if anyone requires time off for professional growth or personal well-being. The district has designated spaces for self-care within schools and offices, featuring dim lighting and opportunities for personal time or stress relief through exercise equipment. Notably, colleagues in the central office often handle the tasks of those taking time off, including classroom teaching. Additionally, the district awards one staff member a paid day off twice a year as recognition for “uplifting” others.; 

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